We provide complete warranty for our dentures and partials for one year following insertion date. Our warranty covers all repairs and adjustments. Please note that relines required as a result of bone resorption (tissue shrinkage), and loss of dentures is not covered under our warranty policy.
We also provide a limited three years warranty on all our complete dentures, partial dentures, and implant dentures. We will repair any damage to your denture free of charge if such damage is a result of faulty material or our workmanship, pending that your regular denture relines were done on time and you were committed to our annual follow-up aftercare appointments. In other cases where breakage or fracture had taken place as a result of an ill-fitting denture which had not been relined, adjusted, or involved another provider who may have adjusted, relined, repaired, and / or provided crowns, bridges, additions, extractions, or work on the opposing dentition or a prosthetic device which may have altered the denture fitting abutments and/or tissue supported areas of the prosthesis, or an occlusal scheme of our original prosthesis, will be automatically disqualified from the limited 3-year warranty and will face regular fees associated with the repairs, additions, or relines.
What Does It Mean To Stand Behind Your Work?
When you make an agreement with an individual or a group of people in exchange for a product and / or service that you will receive, you surely expect that such product or service would perform up to you expectations or desires.
However, the unfortunate truth in today’s world is that far more often than not, people are led not to question what will happen if the product or service which was paid for does not work or breaks down much faster than you had imagined.
This unsatisfactory situation would not only lead to your financial loss, but more importantly to the loss of your precious time. Now you will have to find another provider or a group of individuals to source your product or service which was not successful at first. This situation may drag on, and you may have to waste lots of your money and free time before finally finding the right provider and the service which will satisfy you 100%.
Now if you had initially found a person who said that he or she stands behind his or her work. What would be different? If the product or service had a guarantee or your money back.
Far too frequent we have people coming into our office with new dentures and ask us to fix, reline, or adjust those to their specific desires. We don’t touch such work and refer the patient back to the original provider who fitted those dentures into the patient’s mouth.
